Result: Know which technologies will actually help your business thrive in the AI transformation. The Profit Queen LLC
KIM McCLARAN · THE PROFIT QUEEN™
1 HOUR · LIVE ON ZOOM
Your Business Is Growing.
So Why Is It Getting
Harder to Run?
A 1-hour live Zoom event for business owners and operators who know profit is leaking somewhere inside their business but are not sure exactly where.
Find the Profit Hidden in Your Business™
Read This Before You Register
If You Have Said Any of These Out Loud, This Event Was Built for You.
“I feel like I am the glue holding everything together.”
“We keep hiring, but it doesn't feel easier.”
“I know we are leaving money on the table somewhere.
I just don't know where.”
“The team is busy, but things are still falling through the cracks.”
If even one of those sounds familiar, keep reading.
This one hour event begins and ends on time. It's live on Zoom, which means you don't have to download anything or go anywhere you have not already been.
But the reason to show up is not because it is convenient.
The reason to show up is because most growing businesses are losing money in places they cannot see clearly. And until you know where to look, every fix you try is a guess.
The Problem Most Business Owners Are Too Busy to Name
Your Team Is Working Hard. The Business Is Still Leaking.
Here Is What That Looks Like From the Inside.
Revenue is coming in. Customers are being served. The team is active and doing the work.
But something's not working the way it should. For a company this size, the business shouldn't feel this hard to run.
Read each line and check it with what your actual week looked like.
Leads come in and sit too long before anyone follows up.
Missed calls and messages fall through the cracks before anyone realizes it.
Reports get built by hand, take hours, and still miss the numbers you actually need.
Customers call back because nobody followed up the first time.
Staff members enter the same information in more than one place every week.
Good employees spend time on work that should not require their skills.
Managers have to ask for updates they should already have.
The owner keeps getting involved in decisions the team should be able to handle.
The business has tools, but the tools are not being used the way they were intended.
Growth is happening, but the business is getting harder to run, not easier.
None of those things look like a crisis on their own
That is exactly what makes operational friction so dangerous.
Each leak looks small. Each one feels manageable. But inside a company with 15, 50, or 150 people, small leaks every single day add up to something that shows up as tighter margins, an exhausted team, and a business that is harder to manage than it should.
Why This Keeps Happening in Growing Businesses
It Is Not a People Problem.
It Is a Friction Problem.
Most growing businesses do not have lazy employees. They have work getting stuck in too many places.
A lead arrives and nobody has clear ownership of what happens in the next 10 minutes.
A customer needs an update and three people have get involved before anyone can answer.
A job is ready to move forward, but waits two days for an approval that goes through someone who is already stretched.
A manager spends Friday afternoon building the same report they built last Friday.
None of it is intentional. All of it is expensive.
Operational friction is the hidden cost of a business that has grown faster than the systems designed to support it.
It does not announce itself. It hides inside normal work. And the busier the business gets, the more expensive it becomes.
Here is the part to pay close attention.
The typical response makes it worse.
Hire another person to absorb the workload. The workload absorbs the person and the problem stays.
Buy another software tool to fix the symptom. The symptom moves and the tool adds complexity.
Add a meeting to improve communication. The meeting eats the time communication was supposed to save.
Ask the team to work harder. The team works harder inside the same broken system and gets more tired.
You cannot fix what you cannot see clearly.
This event shows you how to see it.
What You Will Walk Away With
One Hour. One Clear Picture of Where Your Business Is Losing Ground.
Here Is What That Looks Like From the Inside.
This is not a webinar full of generic advice you have already heard. It is not a platform pitch disguised as education. And it is not an AI hype session.
This is a structured, practical event designed to help you see operational friction inside your own business clearly enough to know what to do about it first.
During this event, you will learn:
What operational friction is and exactly where it hides inside growing businesses
Why a busy team is not the same as a profitable team
How slow follow-up, repeated admin work, and messy handoffs quietly drain margin every single week
Why adding more people or more software before finding the real leak usually makes things worse
Where intelligent automation actually makes sense and where it would make a broken process run faster in the wrong direction
How to identify the friction that is costing your business the most before you spend another dollar trying to fix it
What to look at first before your next hire, your next tool purchase, or your next operational decision
This Is Not Theory
Everything in this event comes from real operational work with real businesses. Not research papers. Not case studies from companies three times your size. Practical frameworks built for growing businesses that are already in motion and need to find the profit leaks without stopping the pipelines.
Before You Attend
Registrants Receive the Profit Self-Diagnostic Guide™.
Here Is What That Looks Like From the Inside.
When you register, you will receive the Profit Self-Diagnostic Guide™ before the event.
It takes about 5 -10 minutes to complete. It is a simple self-check that helps you score your business across 7 categories where operational friction most often hides.
By the time the event starts, you will already know which area of your business is showing the most visible signs of friction.
That makes the event more useful. Instead of listening to general information, you will be applying what you hear directly to the area you already identified.
The guide is not a replacement for a full diagnostic review.
It is a starting point. It helps you see the first likely leak. The event helps you understand what is behind it and what to do next.
Stay for the Full Hour
Attendees Who Stay Through the Full Event, and the Friction Reduction Roadmap™.
At the end of the event, attendees who have stayed through the full session will receive access to the Friction Reduction Roadmap™.
The Friction Reduction Roadmap™
This is a practical reference guide designed to help you begin looking at your business through a clear operational lens. It is not a generic checklist. It is a structured tool built specifically to help you identify:
Where work is too slow or too manual inside your business
Where follow-up is weak and opportunities are slipping
Where staff are repeating work that should only happen once
Where customers are waiting longer than they should
Where reports and visibility are costing leadership time and accuracy
Where intelligent automation may help and where it would be premature or magnify problems
Think of it as the practical companion to what you learned during the event. A tool to keep using after the session ends.
Is This Event Right for You?
Who This Event Is Built For
This event is designed for business owners, operators, and senior leaders in growing companies that already have real operational volume and real complexity.
You are a strong fit if:
This event is especially useful for:
You own or lead a growing business with a real team and real customers
You manage leads, clients, jobs, cases, projects, appointments, or orders
Your team is busy, and too much work still feels slow or manual
You have CRM, scheduling, reporting, or follow-up friction
You want better visibility without more meetings
You want your team doing more valuable work with less repeated effort
You want to find the waste before it gets more expensive to fix
You are open to looking honestly at where your systems may be falling short
Home service and field service companies
Legal practices and professional service firms
Multi-location businesses
High lead-volume operations
Businesses with active customer databases that are not being fully worked
Companies where the owner is still too involved in daily operational decisions
Any growing business where slow follow-up, messy handoffs, or poor visibility costs real money
Who This Event Is Not For
This is worth being direct about.
Not for business owners looking for AI tricks or a list of shiny new tools to try.
Not for people who want someone else to hand them a finished solution without doing any thinking.
Not for pre-revenue startups or solo operators with no meaningful operational complexity.
Not for leaders who know the business has friction but are not open to looking at it honestly.
This event is for operators who are serious about finding what to fix first, not for people who want to collect free content.
Your Host
About Kim McClaran, The Profit Queen™
Kim McClaran is the founder of The Profit Queen™ and the creator of the Friction Index Assessment™.
She has spent her career inside real organizations, doing real operational work. Not advising from the outside. Working inside the systems, the processes, the teams, and the technology that determines how well a business actually runs.
Her background includes operational work with organizations including Coca-Cola, Microsoft, the USDA, Boston Market, Xerox, and clients at the level of the White House. She has trained teams, redesigned processes, evaluated systems, and helped leaders see where work was slowing down before the cost became visible on a balance sheet.
She built this event because she kept seeing the same problem over and over.
Growing businesses that were working too hard for the profit they were producing. Not because the people were wrong. Not because the market was wrong. Because the internal systems had not kept pace with the business that had grown up around them.
This event is the result of that observation. Practical, direct, and built for operators who want to run a cleaner, faster, more profitable business.
No hype. No pressure to chase every new AI tool. No vague strategy talk.
One hour. One clear picture of where your business may be losing ground and what to look at first.
What Comes After the Event
For Some Businesses, One Hour Will Not Be Enough.
The event gives you the framework. The Profit Self-Diagnostic Guide™ gives you a score. The Friction Reduction Roadmap™ gives you a starting point.
But for companies where friction is already costing real money across multiple areas, a general framework is not enough. You need a diagnostic review of your own specific business.
That is what the Friction Index Assessment™ is designed to do.
The Friction Index Assessment™
A structured private review of where operational friction is costing your specific business time, money, speed, capacity, and control. It identifies what should be fixed first, what can wait, and where improvement creates the greatest leverage.
If appropriate, the assessment leads to a custom Friction Reduction Roadmap™ built specifically for your operation.
The event is the right starting point. It will show you enough to know whether a deeper look makes sense for your business.
If it does, the path forward is clear. If it does not, you will still leave with more operational clarity than you walked in with.
Why This Is Getting Harder to Ignore
The Gap Between Efficient Businesses and Everyone Else Is Getting Wider.
The businesses that remove operational leaks will move faster. They will follow up faster. They will respond to customers faster. They will make decisions faster because the right information will actually be easy to see.
They will waste less employee time. They will scale without adding a new person every time the workload increases. They will protect profit by removing the hidden cost of repeated, slow, manual work.
The businesses that wait will keep working hard. They will just do it inside slower systems, with more tired people, and tighter margins.
The question is not whether your business has friction.
It does. Every growing business does.
The question is whether you find it and fix the right things first, or whether you keep paying for it without knowing exactly what it is costing you.
Register Now
Find the Profit Hidden in Your Business™
Live on Zoom. One Hour.
If your business is growing but the work feels harder than it should, this event will help.
If your team is busy but still slowed down by manual work, repeated tasks, and inconsistent follow-up, this event will help.
If you know the business has friction, but you are not sure where to look first or what to fix before you hire more people or buy more tools, this event will help.
And it will cost you nothing but one hour to find out.
A Note on How Registration Works
You found this event through LinkedIn. Registration happens here, not on LinkedIn. That is intentional.
Register on this page and you'll receive your Zoom link by email. When you join the live session, you'll confirm your name and email so we know it's you.
The people who take the extra step to register here are exactly the people this event is designed for. If you are serious about finding where your business is leaking, two minutes is not a barrier.
What You Get When You Register
Your Zoom link to attend the live 1-hour event
The Profit Self-Diagnostic Guide™ delivered before the event so you arrive ready
The Friction Reduction Roadmap™ access for attendees who stay through the full session
A clearer picture of where your business is losing time, money, and capacity
A practical starting point for deciding what to fix first
No sales pressure. No hidden fees. No obligation.
→ Register for Find the Profit
Hidden in Your Business™
Register here. Receive your Zoom link. Show up ready.
Trusted by leaders and organizations including Coca-Cola, Microsoft, The White House, the USDA, Boston Market, and Xerox and more.
This event is for educational purposes. It is designed to help business owners and operators identify areas of operational friction. Attendance does not constitute a consulting engagement or guarantee specific business outcomes. The Friction Index Assessment™ is a separate paid service available to qualified businesses. The Profit Self-Diagnostic Guide™ and Friction Reduction Roadmap™ are proprietary tools of Kim McClaran, The Profit Queen LLC. All rights reserved.
© 2026 Kim McClaran. The Profit Queen™. Where Profit Meets Purpose™.
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